Pay and claim,
or direct billing
Pay and claim, or direct billing
Most patients settle their bills in clinic and later submit claims to their insurance company for reimbursement. Some insurance companies can arrange for hospital stays and procedures to have a guarantee of payment in place (GOP), so you can rest assured that your treatment costs will be covered.
Please do let us know at the time of your booking if you have health insurance and the details of your plan. Direct billing allows patients to charge their healthcare costs directly to the insurer. Central Health has such an arrangement with the following companies and more:
Aetna Global
ALC-Health Global Response
AXA Global Healthcare
Allianz
Cigna
Generali CMN Global
HTH / GeoBlue
Healix – FCO Healthline UK
Healix International – NZ
International SOS HK
MSH China
UnitedHealthcare
William Russell
William Russell (Sompo) HK
If in doubt, it is always worth checking your policy details before embarking on any treatments or referrals. If you do not have insurance, we strongly recommend that you purchase a plan to suits your family’s needs. Medical care through the VHIS system or Government Hospital systems are alternatives options to private insurance.
If you have any questions regarding treatment costs, pre-authorisation or claims processes, please email enquiries@centralhealth.com.hk.
